Who we are
Finlabs India Pvt. Ltd. (“Finlabs”, “we”, “us”) builds technology platforms for financial institutions and mutual fund distributors. When you use this website, Finlabs is the Data Fiduciary for the personal data described below — that is, we decide why and how it is processed.
For anything to do with your personal data, write to privacy@finlabsindia.com, or to the Grievance Officer named under Complaints.
This notice covers this website. The services we build and run for our clients are separate: there, our client is usually the Data Fiduciary and Finlabs is a Data Processor acting on their instructions. Our Learngenie app has its own notice.
What we collect and why
We ask for as little as we can. Everything below is given voluntarily — you can browse this website without telling us who you are.
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Name, work email, phone number and organisation
- Why we use it
- To answer your enquiry, arrange a demo, or reply to a question you have sent us
- Our basis
- Your consent, given when you submit the form
- How long we keep it
- 24 months after we last hear from you, then deleted or anonymised
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Marketing preferences
- Why we use it
- To send you the product updates, events and insights you asked for
- Our basis
- Your separate, optional consent — never bundled with an enquiry
- How long we keep it
- Until you withdraw it
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Your CV and the contact details on it
- Why we use it
- To assess you for a role at Finlabs
- Our basis
- Your consent, given when you apply
- How long we keep it
- 12 months from your application
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Website usage data — cookies, IP address, pages viewed
- Why we use it
- To understand how the site is used, and to show relevant ads
- Our basis
- Your consent, given through the cookie banner. Nothing beyond strictly necessary cookies runs until you accept
- How long we keep it
- As set out in Cookies and tracking
We do not ask for your date of birth, PAN, Aadhaar or any financial account details on this website, and you should never send them to us by email.
Your rights
Under the Digital Personal Data Protection Act, 2023, you can ask us to:
- Show you a summary of the personal data we hold about you and what we do with it
- Correct anything inaccurate, or complete anything missing
- Erase personal data we no longer need, or that you have withdrawn consent for
- Nominate someone to exercise these rights on your behalf if you die or become incapable of doing so
To make a request, email privacy@finlabsindia.com with the words “Data rights request” in the subject line, and tell us what you want us to do. We will reply from the address you wrote to us from, so that we know the request is really yours. We acknowledge every request within 7 days and answer it within 30 days. There is no charge.
आपकी गोपनीयता पसंद
Withdrawing consent is as easy as giving it, and costs you nothing:
- Marketing emails — use the unsubscribe link at the foot of any email we send you. It takes one click and needs no reply from us.
- WhatsApp — reply STOP and we will not message you again.
- Cookies — and change your answer at any time.
- Everything else — email privacy@finlabsindia.com and we will stop.
Withdrawing consent does not undo what we did while we had it, and we may still need to keep some records where the law requires it.
How we protect it
This website is served over HTTPS. Access to the systems holding enquiry and application data is limited to the people who need it, protected by multi-factor authentication, and logged. We delete or anonymise personal data once the purpose it was collected for has been served, on the schedule set out above.
No website can promise perfect security. If a breach ever affects your personal data, we will tell you and report it to the Data Protection Board of India as the Act requires.
Children
This website is intended for professionals and organisations, not for anyone under 18. We do not knowingly collect personal data from children here. If you believe a child has sent us personal data, write to privacy@finlabsindia.com and we will delete it.
Where our Learngenie app or a financial literacy programme reaches students, verifiable parental consent is obtained before a child’s data is processed, and children are not tracked for advertising. See the Learngenie notice.
Complaints
If something about your personal data is not right, tell our Grievance Officer. We acknowledge complaints promptly and resolve them within 90 days.
Grievance Officer
Finlabs India Pvt. Ltd.
WeWork, Enam Sambhav, 10th Floor, G Block, BKC, Mumbai 400051
privacy@finlabsindia.com
If we have not resolved your complaint, you may take it to the Data Protection Board of India.
Changes to this notice
This is version 2.0, effective 19 October 2026. It replaces the Privacy Policy published in August 2026, which predated the Digital Personal Data Protection Act, 2023. When we change this notice we update the version and date above, and if the change affects how we use your personal data we will tell you before it takes effect.
Learngenie
Learngenie, our learning app, collects different data for different purposes and has its own notice: Privacy Notice — Learngenie.